centrelink

Services Australia's sweeping security uplift plans for myGov

Services Australia's sweeping security uplift plans for myGov

After account abuse, inconsistent processes and lack of intel sharing uncovered.
Aug 9 2024 6:30AM
Gov considers automated decision-making laws

Gov considers automated decision-making laws

Will review inter-agency data matching.
Nov 14 2023 6:28AM
Gov wants to flex its IT spend using an Agile mindset

Gov wants to flex its IT spend using an Agile mindset

Backs INVEST method to avoid big IT failures and drive work in-house.
Oct 19 2023 5:45PM
Centrelink's canned $191m engine took minutes to do what existing system did in seconds

Centrelink's canned $191m engine took minutes to do what existing system did in seconds

Also did not play nicely in production.
Sep 11 2023 12:29PM
State police helping crack Centrelink fraud suspects' passwords

State police helping crack Centrelink fraud suspects' passwords

By providing warrants to Services Australia.
Aug 21 2023 11:59AM
Centrelink's scrapped $191m ECE had processed just 784 claims

Centrelink's scrapped $191m ECE had processed just 784 claims

A month before being written off.
Aug 11 2023 7:10AM
Gov writes off Centrelink calculation engine project after $191m spent

Gov writes off Centrelink calculation engine project after $191m spent

"Could not keep throwing good money after bad."
Jul 25 2023 1:16PM
Robodebt report calls for automated decision-making review body

Robodebt report calls for automated decision-making review body

As Royal Commission hands down the final report.
Jul 10 2023 6:50AM
Services Australia sharing password-crackers with Dept of Education

Services Australia sharing password-crackers with Dept of Education

Used a handful of times.
Jun 2 2023 6:55AM
Password-crackers and metadata used to check Centrelink users' relationship status

Password-crackers and metadata used to check Centrelink users' relationship status

When suspected of falsely claiming single payments.
Apr 4 2023 12:05PM
Centrelink's Pega-based payments engine is live

Centrelink's Pega-based payments engine is live

Operating in shadow mode since November 2022.
Feb 15 2023 12:25PM
Robodebt royal commission terms of reference announced

Robodebt royal commission terms of reference announced

Former Queensland chief justice in charge.
Aug 25 2022 10:42AM
WPIT overhaul ends after 7 years, but critical Centrelink system delayed

WPIT overhaul ends after 7 years, but critical Centrelink system delayed

Calculation engine not yet delivered.
Jul 25 2022 6:35AM
Infosys gets another $71m for Centrelink calculation engine work

Infosys gets another $71m for Centrelink calculation engine work

As build moves to delivery phase.
Jan 13 2022 12:55PM
Services Australia says phone-cracking tech not used for income support compliance

Services Australia says phone-cracking tech not used for income support compliance

Only uses Cellebrite software to investigate criminal matters.
Oct 29 2021 12:26PM
Infosys proves new Centrelink entitlements calculation engine works

Infosys proves new Centrelink entitlements calculation engine works

Services Australia to use it for half of all payments by mid-2022.
Oct 26 2021 9:00AM
Services Australia shifts most Centrelink payments to SAP S/4 HANA

Services Australia shifts most Centrelink payments to SAP S/4 HANA

Legacy system now only used for 10 percent of payments.
Jul 21 2021 12:33PM
Services Australia, Infosys renegotiate Centrelink payments engine build

Services Australia, Infosys renegotiate Centrelink payments engine build

Incremental delivery approach to help keep closer watch.
Jun 4 2021 7:00AM
Infosys scores another $40m for Centrelink payments engine build

Infosys scores another $40m for Centrelink payments engine build

Overhaul costs hit $200m.
Feb 24 2021 6:57AM
Centrelink IT overhaul spend hits $1 billion as WPIT enters final leg

Centrelink IT overhaul spend hits $1 billion as WPIT enters final leg

Seven-year project has saved $278 million so far.
Jan 12 2021 6:58AM

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