centrelink
Govt settles robodebt class action, agrees to pay $112m in compensation
On day of planned trial.
Nov 16 2020 3:04PM
Reading the tea leaves: How Services Australia used analytics during Covid
Key to Centrelink online services, telephony fixes.
Nov 13 2020 6:55AM
Services Australia repurposed a years-old ID solution to meet Covid demand
'Connected ID' fills the gap.
Nov 5 2020 1:13PM
First payments now flowing through Centrelink's SAP payments platform
'Payment Utility' replaces ISIS for parenting allowance, pensions.
Nov 3 2020 6:42AM
Services Australia trials OCR on Centrelink claims
Capgemini solution accelerates document processing.
Oct 16 2020 12:51PM
Centrelink IT overhaul scores $540m for final tranche
Budget 2020: WPIT allocation surpasses $1.1bn.
Oct 6 2020 9:50PM
Centrelink IT system risks 'largely' managed during WPIT overhaul
But original purpose of billion-dollar rebuild in jeopardy, auditor finds.
Sep 25 2020 12:58PM
Telstra to block Services Australia SMS phishing scams
Launches pilot program.
Sep 15 2020 3:34PM
Centrelink's new payments engine enters build phase
Infosys completes proof of design, picks up $143m contract.
Aug 11 2020 6:58AM
Medicare to reuse Centrelink's new payments calculator
Pegasystems platform to be utilised across Services Australia.
Jul 7 2020 6:34PM
Centrelink hit by online income reporting outage
Both myGov and Centrelink app impacted.
Jun 11 2020 12:27PM
Centrelink IT reformer recognised in Queen's Birthday honours
Awarded PSM for welfare payments infrastructure.
Jun 9 2020 3:00PM
Govt to pay back $721m wrongly raised through robodebt
Finally bites the bullet.
May 29 2020 4:01PM
Centrelink loses welfare payments overhaul chief
Former Human Services CTO drafted in.
May 25 2020 5:15PM
Medicare to share Centrelink's new SAP-based payments platform
Legacy platform to finally get the boot.
Apr 30 2020 6:57AM
Services Australia doubles myGov capacity again to meet demand
From 150k to 300k concurrent users.
Apr 20 2020 7:36PM
Morrison blames Centrelink's legacy stack for welfare claims fiasco
But says rushed changes will make things worse.
Mar 25 2020 2:22PM
myGov logins surpass 3 million in less than 24 hours
And likely to increase as new COVID-19 bans introduced.
Mar 24 2020 10:46PM
myGov still stalling even after capacity tripled to 150,000
"My bad not realising the sheer scale of the decision".
Mar 24 2020 1:25PM
Nothing beats cyber FUD to squander trust and irritate people
Analysis: Plenty of denials, not much service.
Mar 23 2020 11:55PM
