crm
Norths Collective set to launch app under transformation push
Sees early results from personalisation.
Sep 29 2022 7:00AM
ASIC needs 'substantial' IT, data and culture overhaul
Troubled CRM and data lake projects highlight immediate challenges.
Aug 26 2022 6:32AM
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May 11 2022 12:54PM
Salesforce posts upbeat results on hybrid work boost
With Slack growth also exceeding expectations.
Mar 2 2022 11:50AM
Zendesk rejects US$16 billion private equity offer
CRM vendor persisting with SurveyMonkey offer.
Feb 11 2022 11:49AM
Salesforce shares fall on disappointing profit forecast
Appoints new co-CEO.
Dec 1 2021 12:36PM
Bunnings looks to level up insights with new enterprise data platform
As the retail giant grows its digital ambitions.
Jun 4 2021 2:01PM
Charles Sturt Uni prepares for final stage of CRM upgrade
Supporting students across 10 campuses.
Oct 16 2020 12:49PM
David Jones transforms customer service to meet online growth
Re-platforms to a mix of Amazon Connect and Salesforce.
Jul 16 2020 6:58AM
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Penrith City Council taps Dynamics 365 as first CRM
Supporting a booming population.
Feb 21 2020 6:40AM
Flinders Uni builds real-time data system on three-cloud solution
Improves security posture.
Oct 1 2019 10:25AM
Salesforce killer Zoho sinks cash into local racks
Aldi of CRM buys Equinix cages, refuses to utter the phrase ERP out loud.
Sep 19 2019 11:59PM
Telstra expands its use of Salesforce
To improve sales pipeline and personalisation.
Aug 15 2019 10:34AM
People’s Choice taps Salesforce multi-cloud in digital push
Credit Union aims to be fully digital by 2020.
Aug 12 2019 1:30PM
Salesforce expands footprint into China with Alibaba partnership
Exclusive provider for mainland China.
Jul 26 2019 6:25AM
Botched CRM upgrade leaves MYOB customers stranded
Unable to file paperwork with Tax Office or make payments.
Apr 30 2019 6:30AM
NAB pushes fast alpha of its new CRM hard to move off Siebel, Oracle
Shift to Salesforce, AWS accelerates.
Mar 7 2019 10:00AM
UNSW taps Microsoft to replace 17 CRMs and datasets
As part of $3bn goal to reach global top 50 unis.
Feb 27 2019 6:55AM
Vodafone plans ‘brand new e-commerce platform’
Wants recommendation engine for new plans, may not want Oracle, SAS, Salesforce …
Feb 18 2019 7:25AM
Benchmark Awards 2019 Finalist: Canberra Uni revamps student CRM
Consolidating and automating systems.
Feb 5 2019 7:10AM
