servicenow
Defence turns to ServiceNow to aid ERP uplift
Hands vendor $62 million since January.
Jul 12 2024 6:35AM
National Archives to check health of its 15 service desks
Run on ServiceNow.
Jul 3 2024 6:44AM
Aged Care pilots ServiceNow for labour management
Aims to speed up an "extremely convoluted" process.
Jun 14 2024 5:51AM
Gold Coast Hospital and Health Service shares its digital workflows
Podcast: Partners with other Queensland health services to share, scale and port internally developed solutions.
Apr 2 2024 6:07AM
Officeworks builds staff safety apps
On ServiceNow.
Oct 17 2023 1:27PM
Optus scopes GenAI additions to ServiceNow
As it builds out its B2B customer experience.
Oct 12 2023 6:49AM
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Rio Tinto adds Workday, ServiceNow to HR transformation architecture
Targets rollout completion in September next year.
Aug 1 2023 11:58AM
IAG digitises staff movement processes
Completes latest iterative enhancement to ServiceNow-powered Radius platform.
Jul 27 2023 6:57AM
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Winning strategies for complaints and disputes management in financial services
The ability to manage complaints and disputes, in an effective and compliant manner, is critical to success.
Aug 15 2022 1:27PM
NAB automates DR management to recover its systems faster
As it continues to reduce number of critical incidents.
Jun 7 2022 6:52AM
Industry dept deploys protected ServiceNow platform in gov first
Phased rollout to 4000 staff in just six months.
May 27 2022 6:40AM
ANZ reaches halfway point on workforce systems overhaul
Global centralisation effort forges ahead.
May 26 2022 12:31PM
University of Adelaide deploys ServiceNow in service desk redesign
Processing times for student, staff requests drop.
Nov 22 2021 10:53AM
Officeworks takes ServiceNow across its IT, HR and facilities ops
As part of a broader "big investment in IT".
Oct 26 2021 12:35PM
NSW Health rethinks systems approach with vaccine platform
'Big CX learning' for agency focused on internal systems.
Oct 13 2021 6:47AM
NSW DCS to use ServiceNow as cluster-wide corporate services tool
Embarks on transformation program.
Sep 24 2021 6:55AM
NSW Health moves to ServiceNow vaccine management system
Progressively migrating hubs off in-house CoVax system.
Sep 21 2021 4:44PM
NBN Co overloaded its workforce scheduling system
Doubled user base, choked system capacity.
May 27 2021 2:39PM
Ardent Leisure digitises safety checks at Dreamworld
Pilots an IoT system.
May 20 2021 6:51AM
Toyota Australia rebuilt IT from incomplete info after cyber attack
'It was painful'.
May 17 2021 12:58PM
